Lufthansa City Center International is the largest worldwide travel agency organisation of its kind: As a global franchise company, Lufthansa City Center combines flexibility and competence with economically independent entrepreneurs under the umbrella of Lufthansa. Headquartered in Frankfurt/Main in Germany, the worldwide Lufthansa City Center offices are to date represented with more than 540 offices in 59 countries.

Since the introduction into the market in the year 1991, Lufthansa City Center has become one of the fastest growing travel agency chains in the world. The key success factor of today’s significant Lufthansa City Center network is the strong franchise concept, which answers to the challenges in an ever changing environment with continuous globalisation and market concentration.

All Lufthansa City Center travel agencies are carefully selected partners and offer the whole service portfolio of a fully licensed travel agency.

The Lufthansa City Center Philosophy
Franchising stands for the ideal connection of independent and customer-oriented business management - in combination with the comprehensive advantages of a leading, international travel agency chain.

The Lufthansa City Center Mission
To organise your corporate travel professionally
High satisfaction combined with a perfect price-performance ratio

How is selected a Lufthansa City Center?
In general
Local agency
Financial stability
Full licensed agency
IATA licence
Long experience in the local market
Qualified staff

In particular
Communication (response time)
Opening hours
Customer care procedure
Documentation (travel schedule, refunds, delivery)